Xilan Offers Some Creative Product Sourcing Services

Xilan provides 4 creative product sourcing services plan to make your supply chain simple, efficient and transparent. We are mainly composed of three core departments: prep, logistics, and product development, each serving the diverse needs of different clients.

Custom Import from China Services

We provide end-to-end support for your China sourcing needs, focusing on security, reliability, and efficiency. Our key services include:

• Secure Payment Handling: We act as a trusted intermediary to ensure safe and transparent transactions with Chinese suppliers, minimizing payment risks.
• 1688 Sourcing: We help you source high-quality products from 1688.com, negotiate with suppliers, and overcome language and platform barriers.
• Pre-shipment Inspection: Our team conducts detailed quality inspections before goods leave the warehouse to ensure they meet your requirements. If any issues are found, we contact the supplier to resolve them. We can also fix defective products in our warehouse before shipping.
• Offer Free Warehouse Storage: With our Pro plan, we provide 20–30 days of free use of our warehouse in China. You can frequently send products to our warehouse, and we will collect all products and then start shipping, reducing shipping costs.
• Certificate Obtaining: We assist you in obtaining the certificates required for customs clearance or sales in your country. The cost of applying for the certificate is usually $100–$200.
• Product Priority Shipping: We offer competitive pricing for different shipping methods like courier, air freight, sea freight, and train, handling the entire process from China to your location, including import systems and customs processes. We prioritize arranging your goods first to avoid missing sales opportunities.

Product Development Plan

Best for:

1. Small and medium sellers
2. Multi-vendor bundle products
3. Big brand enterprises outsourcing peripheral products

In this plan, you will receive comprehensive support from sourcing to delivery:

• Follow Up with the Production Process: Production can take 30 to 60 days based on volume. We assign an agent to monitor the entire production on behalf of your company, coordinating with factories to ensure products are made according to guidelines and standards, saving you significant time.
• Labeling and Customized Packaging: If you want to create a private label or add a logo to the products, our agent can assist, even for smaller purchasing amounts. We collaborate with packaging suppliers to offer competitive prices and deliver products with the appropriate logo and packaging solutions.
• Free Photography: For e-commerce buyers or business owners, we provide up to three white background photos suitable for upload on platforms like Amazon.
• Product Quality Inspection: Our agent will open cartons and inspect product quality randomly once the goods arrive at our warehouse. If any issues are found, they will contact the supplier to resolve them.

Prep Service Description

Start from 1 Piece

Our prep service is flexible and ideal for businesses of all sizes—we support orders starting from just one piece, making it perfect for small-scale sellers or sample testing.

• Full Product Inspection: We conduct a thorough inspection of every item to ensure it meets your quality standards before shipment, helping to reduce the risk of customer complaints and returns.
• Labeling: Products are labeled according to your specifications, including FNSKU, barcode, or custom brand labels, to ensure compliance with platform or warehouse requirements.
• Bundling/Kitting: We combine multiple products into sets or kits according to your needs, helping you create promotional bundles or value packs efficiently.
• Re-pack: Items are professionally re-packed using appropriate packaging materials to enhance presentation, reduce damage risk, and meet specific branding or logistics needs.
• Collect Packages: We can receive and consolidate packages from multiple suppliers into one shipment, saving you time and reducing overall shipping costs.

Supply Chain Management

This service is designed to assist with the entire process from collecting goods from your suppliers to arranging customs clearance and international shipping, ensuring your supply chain runs smoothly, especially if you already have suppliers in China.

• Contact Suppliers: We communicate directly with your suppliers in China to ensure accurate order placement, updates, and issue resolution in real time.
• Payment Assistance: We help you make secure and timely payments to your suppliers, reducing transaction risks and improving trust.
• Receiving Products: We receive goods from one or multiple suppliers into our warehouse, ensuring items arrive safely and are ready for the next step.
• Counting Check/Prep: We perform quantity checks and basic product preparation, such as inspection, sorting, or repacking, to ensure readiness for shipping.
• Consolidate Shipment: We combine multiple packages into one shipment to reduce costs and simplify international logistics for you.
• Preparation of Documents: We prepare all necessary shipping and export documents, including invoices, packing lists, and certificates, to support a smooth customs process.
• Shipping Arrangement: We help you choose the best shipping method (air, sea, or express) based on your timeline and budget, and arrange the shipment accordingly.
• Support Customs Clearance: We assist in customs clearance procedures and ensure compliance with import/export regulations in both China and the destination country.