Frequently Asked Questions

Answers to common questions about Xilan China sourcing services

What services does Xilan provide?

Xilan provides end-to-end China sourcing support, including product sourcing, supplier verification and factory auditing, price and MOQ negotiation, sample collection, quality inspection, custom packaging and private label, order follow-up, consolidation, logistics, and acting as your representative in China. For plan details, visit our Services page.

Will you share factory addresses and contacts?

As your trusted sourcing partner, we protect supplier relationships carefully. When needed, we can share factory information based on your product complexity and project requirements. Contact us through Inquiries to discuss your case.

How do you qualify factories for reliability and on-time delivery?

We verify factory licenses, production capacity, and track record before recommending suppliers. Depending on your plan, we can also arrange on-site audits, production monitoring, and pre-shipment quality inspections to reduce risk.

Should I start with a simple sourcing request first?

Yes. You can start by submitting one product request through Inquiries. Once you are happy with communication, pricing, and quality, we can expand to more SKUs or a fuller service plan.

Do you accept kickbacks or referral fees from suppliers?

No. Xilan acts as your buyer-side agent. Our priority is finding reliable suppliers and protecting your interests with transparent communication throughout the sourcing process.

Why choose Xilan as your China sourcing agent?

Xilan helps you save time, reduce risk, and get the right products at competitive terms. We support market research, quality control, pre-shipment inspection, customs-related documentation support, and supplier network development so you can focus on growing your brand.

Still have questions? We’re happy to help.

Submit an Inquiry